Portfolio

About

Home

Portfolio

Leadership, strategy & design

Leveraging almost two decades of life science industry experience to define customer journeys.

All

Team development

Global web leadership

Operational excellence

UX & UI design

Global website leadership

I co-established Sartorius’ first Website Governance Board

Aligning LPS with BPS and CorpComm divisions, I worked to ensure high-profile, sitewide initiatives were communicated and approved before implementation.

Explore initiative

UX & UI design

I redefined how we measure Sartorius web engagement

We pushed the boundaries of simple metrics through team collaboration, research, KPIs, and data-driven updates.

Project details

Global web leadership

I established a centralized, global product promotions web experience

Sartorius customers needed a centralized place to see current deals. My team took the lead and delivered the first global promotions hub.

Project details

Team development

I leveled-up my UX team by training them in SEO best practices, keyword research, and project management

Without a dedicated SEO manager, my team quickly learned how to coordinate with our stakeholders to drive organic traffic.

Initiative details

Team development

I transformed my UX team from task executors to web experience advisors

Sartorius needed design experts and customer advocates. Explore my strategy and the outcome.

Strategy details

Operational excellence

I rebuilt our web operations process and decreased editing cycles by 50%

In my first year as UX manager, I could see many operational inefficiencies and began working on ways to speed up delviery time.

Project details

Global web leadership

I developed a complete WCMS video training series that scaled global web onboarding and reduced live training time by 95%

Without an official IT WCMS training course I was the sole trainer for all LPS. I got creative and now training is completely on demand.

Project details

Team Development

Operational excellence

I created the "UX Team Identity, Task Navigation, and Agency" guide to help boost confidence

My team was having a difficult time navigating uncomfortable situations with stakeholders, so I established some guidelines to increase their sense of agency.

Project details

UX & UI design

I led UX for Sartorius' perfect eShop product detail page

Understanding what customers expect on an eCommerce product detail page led to an enhanced experience at a critical buying journey stage.

Project details

UX & UI Design

I introduced CMR's first UX process, converting them to a design-first company

Previously an engineering-first organization, I convinced CMR that starting with UX design reduces expensive dev time downstream.

Project details

Operational excellence

I wrote "The Definitive Web Request Guide" to clearly communicate web operations processes and expectations to stakeholders

My first big project as a manager was understanding our web ops process and turn it into a marketing delivery engine. As soon as I had established new guidelines I created a comprehensive guide.

Document details

All

Team development

Global web leadership

Operational excellence

UX & UI design

Global website leadership

I co-established Sartorius’ first Website Governance Board

Aligning LPS with BPS and CorpComm divisions, I worked to ensure high-profile, sitewide initiatives were communicated and approved before implementation.

Explore initiative

Team development

I transformed my UX team from task executors to web experience advisors

Sartorius needed design experts and customer advocates. Explore my strategy and the outcome.

Strategy details

UX & UI design

I led UX for Sartorius' perfect eShop product detail page

Understanding what customers expect on an eCommerce product detail page led to an enhanced experience at a critical buying journey stage.

Project details

UX & UI design

I redefined how we measure Sartorius web engagement

We pushed the boundaries of simple metrics through team collaboration, research, KPIs, and data-driven updates.

Project details

Operational excellence

I rebuilt our web operations process and decreased editing cycles by 50%

In my first year as UX manager, I could see many operational inefficiencies and began working on ways to speed up delviery time.

Project details

UX & UI Design

I introduced CMR's first UX process, converting them to a design-first company

Previously an engineering-first organization, I convinced CMR that starting with UX design reduces expensive dev time downstream.

Project details

Global web leadership

I established a centralized, global product promotions web experience

Sartorius customers needed a centralized place to see current deals. My team took the lead and delivered the first global promotions hub.

Project details

Global web leadership

I developed a complete WCMS video training series that scaled global web onboarding and reduced live training time by 95%

Without an official IT WCMS training course I was the sole trainer for all LPS. I got creative and now training is completely on demand.

Project details

Operational excellence

I wrote "The Definitive Web Request Guide" to clearly communicate web operations processes and expectations to stakeholders

My first big project as a manager was understanding our web ops process and turn it into a marketing delivery engine. As soon as I had established new guidelines I created a comprehensive guide.

Document details

Team development

I leveled-up my UX team by training them in SEO best practices, keyword research, and project management

Without a dedicated SEO manager, my team quickly learned how to coordinate with our stakeholders to drive organic traffic.

Initiative details

Team Development

Operational excellence

I created the "UX Team Identity, Task Navigation, and Agency" guide to help boost confidence

My team was having a difficult time navigating uncomfortable situations with stakeholders, so I established some guidelines to increase their sense of agency.

Project details

Black and white image of UX design leader speaking to team

Nicholas Fargher

Contact

nfargher@gmail.com

Connect

Recruiters

Download my resume

Nicholas Fargher

Contact

nfargher@gmail.com

Connect

Recruiters

Download my resume